Terms of Use

Last Updated: October 22, 2026

1. Accessing the Arvellem Website

These Terms of Use apply to access to and use of https://arvellem.com.

The website is operated by Shaanxi Xinghang Fenghan Technology Co., Ltd.

These terms relate to website functionality, visitor conduct, intellectual property, customer accounts, and other online activities.

Purchases are separately subject to our Terms of Purchase and relevant store policies.

2. Appropriate Use

Visitors may use the website for lawful purposes such as exploring products, reviewing information, making purchases, and contacting customer support.

Users must not interfere with website functionality or engage in activities that violate applicable law.

3. Restricted Activities

The following activities are prohibited:

• Attempting unauthorized access to website systems or customer accounts.

• Introducing viruses, malicious code, or harmful scripts.

• Disrupting checkout, payment, or security functions.

• Using stolen or unauthorized payment credentials.

• Impersonating another individual.

• Collecting personal information unlawfully.

• Circumventing technical security measures.

• Conducting fraudulent transactions.

• Using automated systems to disrupt website operation.

• Submitting unlawful or infringing content.

We may take reasonable measures to protect our website and its users.

4. Rights in Website Content

Arvellem may display photographs, product descriptions, illustrations, logos, graphics, text, layouts, and other protected materials.

Rights in these materials belong to the applicable owner, which may be Arvellem, its operating company, or a third-party rights holder.

Visitors may view website content for lawful personal shopping and informational purposes.

Unauthorized commercial copying, distribution, modification, or exploitation of protected content is prohibited unless permitted by law or authorized by the relevant rights holder.

5. Product Presentation

We aim to maintain accurate product listings, including information concerning men's hat styles, sizing, materials, colors, and available options.

Minor visual differences may arise from lighting, photography, screen settings, or normal manufacturing variations.

Material discrepancies affecting a purchase will be addressed through the applicable purchase terms and consumer protection requirements.

6. Customer Accounts

If account features are available, customers should maintain the confidentiality of their login credentials.

Unauthorized access or suspicious activity should be reported promptly.

We may use reasonable verification or security measures when necessary to protect accounts and transactions.

7. Reviews and Other Submissions

Where customers may submit reviews, comments, photographs, or other content, they are responsible for ensuring that the material is lawful and does not infringe third-party rights.

Submissions must not contain fraudulent statements, harmful code, unlawful material, or another person's private information without appropriate permission.

By submitting material for public display, contributors grant the website a non-exclusive permission to host and display it for the operation of the relevant feature, subject to applicable law.

Broader promotional use may require separate authorization.

We may moderate or remove submissions where a legitimate reason exists.

8. Third-Party Services

Certain website functions may rely on independent providers for payments, hosting, analytics, security, fulfillment, or customer communications.

Our website may also include links to independently operated external services.

Those organizations may have separate terms and privacy practices.

Their involvement does not remove Arvellem's applicable obligations concerning purchases made through its website.

9. Privacy and Tracking

Personal information is handled according to our Privacy Notice.

Where required by applicable law, customers may exercise privacy choices concerning non-essential cookies or certain advertising activities through the controls provided by the website.

10. Website Availability

We aim to maintain reliable website operations.

However, some services may occasionally become unavailable because of maintenance, security updates, technical issues, or events outside reasonable control.

We may update or temporarily restrict website functions where operationally necessary.

Such changes do not automatically modify previously accepted purchase agreements.

11. Website Security

Where activity presents a legitimate risk to website security or violates these terms, proportionate protective measures may be taken.

These may include additional verification, restrictions on access, or investigation of unauthorized activity.

Any such measures will be subject to applicable law.

12. Disclaimers and Legal Rights

To the extent permitted by law, uninterrupted website access cannot be guaranteed.

Nothing in these terms excludes liability that cannot legally be excluded.

Mandatory consumer protection rights and available legal remedies remain unaffected.

13. Governing Law

These Terms of Use are governed by the laws of the People's Republic of China, to the extent permitted by applicable law.

Mandatory legal protections under other applicable laws remain effective.

Disputes may be submitted to a court or another legally competent forum.

14. Updates to These Terms

These Terms of Use may be revised when website features, business operations, or applicable legal requirements change.

The most recent version will be published with an updated revision date.

Additional notice will be provided where required by law.

15. Website Operator and Contact Information

Brand: Arvellem

Legal Company Name:

Shaanxi Xinghang Fenghan Technology Co., Ltd.

Registered Business Address:

Building 9, Unit 2, Room 412 to G175, Lintong Industrial Park, Airport New City, Xixian New Area, Shaanxi Province, China

Website: https://arvellem.com

Email: service@arvellem.com

Phone: +852 6915 6750

Customer Service Hours:

Monday–Friday, 8:00 AM–6:00 PM Eastern Time (ET)

Saturday and Sunday: Closed