Shipping Policy

Shipping Policy

Last Updated: October 22, 2026

Arvellem is operated by Shaanxi Xinghang Fenghan Technology Co., Ltd.

Delivery Area
We currently offer shipping to eligible addresses in the United States. Available shipping methods and the applicable charge are shown at checkout before payment.

Order Processing
Orders are generally prepared within 1–3 business days after payment confirmation. Processing time is separate from carrier transit time.

Estimated Delivery
Estimated delivery after dispatch is generally 7–12 business days. Delivery dates are estimates, not guarantees. Carrier congestion, weather, holidays, address issues, and other events outside our reasonable control may affect delivery.

Fulfillment and Dispatch
Orders may be fulfilled from our own or partner facilities depending on inventory availability and the delivery destination. The place of dispatch may differ from our registered business address.

Tracking and Address Changes
Where tracking is available, tracking details are provided after dispatch. Review your delivery address before placing an order. Contact service@arvellem.com promptly if an address correction is needed; changes may not be possible after dispatch.

Missing or Damaged Deliveries
If an order appears lost, damaged, incorrect, or materially different from its description, contact us with your order number and supporting photographs where available. We will review the circumstances and provide an appropriate solution.

Contact
Arvellem
Shaanxi Xinghang Fenghan Technology Co., Ltd.
Building 9, Unit 2, Room 412 to G175, Lintong Industrial Park, Airport New City, Xixian New Area, Shaanxi Province, China
service@arvellem.com | +852 6915 6750
Monday–Friday, 8:00 AM–6:00 PM Eastern Time (ET)